Frequently Asked Questions

Korean skincare products is part of a highly competitive industry, driven by the demanding preferences of Korean consumers, who are renowned for their global discerningness in skincare.

Korean patients are highly informed and exceptionally precise in their skin goals, viewing skincare as not just a cosmetic practice but a form of healthcare and self-care.

Korea’s robust social connectivity online has fostered a substantial online community where skincare information is constantly shared.

To thrive and stand out among these demanding and highly discerning Korean consumers, brands must surpass expectations in terms of efficacy, ease of use, delightfulness, and value. This intense competition drives continuous innovation within the industry.

Korean skincare’s excellence is shaped by the competitive dynamic driven by consumer demand for high efficacy and innovation.

Double cleansing has become a staple in many skincare routines, especially among K-beauty enthusiasts. But is it necessary for everyone?

Double cleansing involves using two different types of cleansers: an oil-based cleanser to remove makeup, sunscreen, and excess oils, followed by a water-based cleanser to clean any remaining impurities.

For those who wear heavy makeup or sunscreen, double cleansing ensures that all residue is completely removed. This can help prevent clogged pores and breakouts. Using an oil-based cleanser before a water cleanser ensures a deeper cleanse within the pores since oil attracts oil, preventing stripping the skin of its natural oil, which impairs the skin barrier.

Ultimately, anyone can benefit from double-cleansing, but it’s not necessary if you don’t wear water-resistant sunscreen and makeup. It’s typically done in the evening to remove makeup, sunscreen, and grime accumulated throughout the day. However, it can be incorporated into any cleansing routine where thorough cleansing is required.

You can view products that are recommended to your skin concerns by clicking Skincare > Concerns in the menu.

We also provide one-to-one skincare consultation to recommend you the best products for your own individual skin needs. You can begin by filling out a form by clicking here.

Maintaining a healthy, radiant complexion and delaying the signs of aging still requires a good skincare routine.

You can view products that are recommended to your skin concerns by clicking Skincare > Concerns in the menu.

We also provide one-to-one skincare consultation to recommend you the best products for your own individual skin needs. You can begin by filling out a form by clicking here.

At Peau De Verre, we take pride in offering only the finest, 100% authentic products straight from South Korea. We’ve forged a special partnership with an authorized distributor that works closely with the top K-Beauty brands you adore. This partnership ensures that our products meet Health Canada’s strict cosmetic standards and regulations, giving you peace of mind knowing they’re safe, effective, and genuine.

To find the expiration date on Korean skincare products, look for the date printed in Korean, typically on the bottom of the packaging or the top of a tube, with "제조" (manufacture date) and "까지" (expiry date).

Also, look for the Period After Opening (PAO) symbol, which is an open tub. This symbol indicates the safe period after opening a product. For example, a jar with a number (e.g., 6M) indicates that the product is safe to use for 6 months. Keep track of opening dates and label products if necessary.

As much as we love to showcase our skincare products on our countertops or by the window, improper storage can significantly shorten their lifespan and reduce their effectiveness over time. Therefore, proper storage of skincare products is crucial to maintain their efficacy and prolong their shelf life. Here are some general tips to help you achieve this:

• Keep products in a cool, dark, and dry place to avoid direct sunlight. UV light can degrade active ingredients such as vitamin C, retinol, and chemical exfoliants. An ideal storage location would be a cabinet, drawer, or shelf away from heat sources like radiators or windows.

• Always check the label for storage instructions. Many skincare products include these, such as “Store below 30°C” or “Refrigerate after opening.” For products like vitamin C serums or probiotics, refrigeration is often necessary to prevent oxidation and maintain potency. You can purchase a skincare fridge, but avoid freezing. Don’t set the temperature too low, as freezing can alter the texture and performance of the product.

• Keep the lids tightly closed to prevent air and bacteria from contaminating the product. For jars, use clean hands or a spatula to reduce contamination.

• To prevent product degradation or mold growth, avoid storing your products in bathrooms, as they tend to be too humid. If possible, opt for a bedroom or another cool location for storage.

• Pay attention to expiry dates, such as checking the PAO (Period After Opening). This symbol (a jar with a number) indicates the safe period after opening a product (e.g., 6M = 6 months). Keep track of opening dates and label products if necessary.

• To prevent cross-contamination, ensure that if you use spatulas, pumps, or droppers that have fallen on the ground, sanitize them before dipping them into products. 

Unfortunately, once a product is opened and used, it cannot be returned or exchanged. We strongly recommend reading the Instructions on the Product page before using it.

When it’s the first time using a product, It’s recommended to perform patch test by applying a small amount on the inside of the arm or bend of the elbow. 

Leave it on for 24-48 hours and observe any potential any redness, itching, or discomfort at the test site. If so, do not use the product and consult a dermatologist if the reaction is severe.

If you have a product you’d like us to stock, please fill out the Product Suggestion form, and we’ll do our utmost to include it in our store.

Our product range is carefully curated to cater to even the most sensitive skin types. Therefore, we prioritize products that are free from fragrances, fragrances derived from essential oils, and drying alcohol.

Note that due to Health Canada’s regulations, we are unable to carry many of the chemical-based sunscreens manufactured in Korea.